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Terms and Conditions

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TERMS AND CONDITIONS

1 Rates: All rates quoted are subject to change without prior notice.

2. Payment:
  • Full payment fifteen (15) days before check in or on or before Airline/Hotel’s reservation option/validity date.
  • Full payment for foreign booking is required thirty (30) days before arrival.
  • Non-receipt of full payment would mean automatic cancellation of all bookings and arrangements.
  • Reinstatement of the booking shall be subject to accommodation availability and payment.
  • All other payment terms are subject to airline/hotel’s payment policy.


3. Exchange Rate: Based on the Airline/Hotel’s prevailing rate at the time of payment or otherwise.

4. Bank Charges: Sending/Receiving Bank fees/Credit Card Charges are due to client. Kolobial Travel & Tours Inc must receive the exact quoted amount.

5. Liabilities: Guest/s is subject to Airline/Hotel/Resort check in/out, reservation/booking policy, facility rules, restrictions and disclaimer.

6. Cancellation Policy:

  • Any cancellations are subject to airline/hotel/resort cancellation policy.
  • For cancellations made after being booked are subject for 12% deduction from total amount for company expenses PLUS an amount of handling fee.
  • 100% of the total amount shall be forfeited(NO REFUND) Seven (7) days before or for NO SHOW upon check-in date.
  • Kolobial Travel has the right to change the above policies when desired required.

7. FORCE MAJEURE: Kolobial Travel shall not be held liable for failure to carry out any contracted arrangements which are caused by acts of God, labor dispute or conditions beyond its control.

8. DISCLAIMER: Kolobial Travel shall not be responsible for any and all claims, demands, suits, actions, rights or causes whatever against Kolobial Travel, for any and all damage, loss, injury, death, accident or liability, actual or contingent, caused to the client or his/her property arising out of or attributable to delays, action, inaction, misconduct or negligence of such, airlines, hotel, resort, and sea transport operator, and others engaged in carrying out the tour services, including but not limited to delays and alterations made in the program or changes in quoted rates.

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